Ask an Adviser

Welcome to our livechat service

Using the chat box below you can have a real time conversation with one of the Immigration & International Student Advice (IISA) team. Please introduce yourself with your name and University of South Wales student or application number- this will help us to answer your query more quickly. We will let you know who you are chatting with for future reference.  Please be assured that all our Advisers are fully trained immigration specialists who will offer you confidential, consistent and University relevant advice.

If we are unable to answer your query quickly, we may request you to email us so that we can investigate further and give you a clear written response as quickly as we can.

Please note that this service is normally available during the following hours (GMT / BST)
Monday        10:00am to 3.00pm
Tuesday        10.00am to 12:00pm
Wednesday  10:00am to 3.00pm
Thursday      10:00am to 3.00pm
Friday            10.00am to 1:00pm

If we are not available, it may be that we are helping other students so please be patient or email [email protected] and we will respond to you as quickly as possible.